Custom Flooring

Whether you’re enhancing your own home, preparing to sell, or simply renewing between renters, we are able to help you choose the appropriate material for your project. And we stand behind our work – every installation is backed by our 12-month labor warranty. 

We’re proud of our floors, and you will be too.


Wood floors are warm and beautiful. The new engineered wood floors have a thin layer of solid wood on the top and bottom with compressed layered plywood in the middle. This makes them much more resistant to shifting, temperature swings, moisture, and humidity than solid wood floors. They are pre-finished at the factory with an aluminum oxide and urethane coating that is cured at high temperatures to make a very hard durable scratch resistant finish.

You can extend the life of your wood floors and keep them beautiful with routine care and cleaning.

  • Sweep or Vacuum Regularly

    Grit and dirt can scratch the wood surface, much like sandpaper. A dry Swiffer type mop, soft broom or microfiber cloth can pick up loose dirt and pet hair. Use a dedicated mop for your floors, not one used for other purposes that may have soap or cleaning solution residue which could cause smears or clouding. Vacuum using the hard floor setting, not the carpet beater brush setting.

  • Remove Spills

    Wipe up spills right away. Use a special cleaning product made for engineered wood floors like Bona Hardwood Cleaner, Murphy Oil Soap Wood Cleaner or Pledge Clean It Gentle Wood Cleaner.

  • Remove Stains

    Most stains are created by liquids spilling on the floor and remaining on the surface for a period of time. Mineral spirits are good for removing stains from most engineered wood floors. Use a small amount on a white cloth and wipe the surface. If you see stain coming off the floor onto the white cloth, stop using the mineral spirits. The finish put on the floors by the manufacturer for most engineered floors is very hard and will not come off with mineral spirits.

  • Use Protectors on Furniture Legs

    Put wide pads under furniture legs to minimize denting and scratching floors. Never drag furniture over your floor.

  • Minimize Sunlight

    Direct sunlight can fade or discolor the wood.

  • Clip Pet Nails

    Keep your pet’s nails clipped so they don’t scratch your wood floor.

  • Don't Use Wax

    Wax products will smear the surface of your floors and create build up.

  • Don't Use Abrasive Substances

    Don’t use vinegar, bleach, ammonia or soap products to clean your wood floor. These are abrasive and can damage the finish.

  • Don't Use Water

    Don’t use water to clean up spills or clean your floors. Use a special wood cleaner instead.


Luxury Vinyl Plank floors are beautiful and hold up well to water, kids, pets, and traffic. But to keep them looking nice, you need to take care of them.

Here are some tips:

  • Use Door Mats

    Keep dirt out at the door.

  • Remove Dirt

    Sweep or vacuum frequently. Use the hard surface setting on your vacuum, not the carpet setting.

  • Remove Spills

    Wipe up spills right away. You can use a baking soda paste for hard to remove stains. For ink, use diluted isopropyl alcohol. For grease or crayon you can use mineral spirits.

  • Mop

    The recommended cleaning solution is 1 cup apple cider vinegar mixed with 1 gallon hot water and few drops of liquid dish soap. Use a lightly dampened mop. Always put the cleaning solution on the mop, not the floor. Too much water may cause curling of the edges or degrade the underside of the planks.

  • Remove Scuff Marks

    To get scuff marks on the floor, try some WD-40 on the scuff mark, then wipe it off.

  • Don’t Use the Beater Bar on Your Vacuum

    The beater bar will grind the dirt into the finished surface.

  • Don't Use Abrasive Materials

    Don’t use abrasive scrubbing sponges or the abrasive edge of mops.

  • Don’t Use Bleach or Ammonia

    These are very alkaline and corrosive. Only use the recommended vinegar cleaning solution or commercial products designed for vinyl floors.

  • Don't Steam Clean

    Steam is not recommended for vinyl.

  • Don't Wax

    Don’t use products like wax or furniture polish. You can ruin the factory finish on your vinyl.

  • Don't Drag Furniture

    Vinyl is very resilient, but it can get scratched or gouged if you drag furniture across it. Put felt pads under the legs of chairs, table, sofas, or other heavy objects.


Tile floors are low maintenance, water-resistant, and very durable. You can extend the tile life and improve the looks of your floor with routine care and cleaning.

Don’t forget the grout – dirty grout makes the rest of the floor look dingy.

Here are some tips:

  • Sweep or Vacuum Regularly

    Grit and dirt can scratch the tile and grout. A dry Swiffer type mop or microfiber cloth can pick up loose dirt and pet hair.

  • Remove Spills

    Wipe up spills right away. Use hot water with liquid dish soap. If the tile or grout is stained, make a paste of baking soda and water and let it sit on the stain for a few minutes.

  • Wet Mop

    Hot water with liquid dish soap works well for routine cleaning. Use a rag or chamois type flat mop. Don’t use a sponge mop – it will push the dirty water into the grout lines. Change the water frequently – you won’t end up with a clean floor if you use dirty water. White vinegar mixed with hot water can be used to disinfect and clean porcelain tile floors. To avoid smears, use a microfiber cloth to dry the floor after the wet mop. It is easier to clean a small section at a time.

  • Clean the Grout

    Every few months you should clean the grout. You can use a hot water and mild soap solution or a commercial grout cleaner. It the grout is light colored you can use a dilute bleach solution. Test a small area first. Let the cleaning solution sit on the grout for 5 – 10 minutes, then scrub the grout with a toothbrush or soft bristled grout brush. Wipe with clean water and then wipe dry. If your grout does not have a sealer mixed in it, add a topical sealer every year after you do a deep cleaning.

  • Don’t Use Strong Acidic or Basic Cleaners on Ceramic or Natural Stone

    You should only use pH neutral cleaners on ceramic tile or natural stone products such as marble, granite, travertine, slate or limestone. Don’t use vinegar, ammonia, bleach or any citrus on your stone. Commercial cleaners are available or use liquid dish soap and hot water.

  • Don't Use Abrasive Materials

    Most ceramic or porcelain tiles have a glazed surface, but the surface can still scratch or become dull. Don’t use harsh chemicals or abrasive materials on the tile.

  • Don’t Steam Clean Too Often

    Steam cleaning too often can break down the grout.

  • Don’t Mix Vinegar and Bleach

    Never mix bleach with any type of acid. This can create potentially lethal chlorine gas.


Carpets make your home look warm, add color, and feel great underfoot. The new fibers used to manufacture carpets are not only ultra-soft but they are also very stain resistant. A good quality carpet is going to hold up to stains, pets, kids, and traffic for many years.

But to keep your carpets looking new, you need to take care of them.

Here are some tips:

  • Use Door Mats

    Keep dirt out at the door.

  • Remove Dirt

    Vacuum frequently. Dirt is primarily made up of hard particulate matter. Not only does it accumulate and dull your carpet, but it also abrades the carpet fibers.

  • Remove Spills

    Clean up spills right away. Carpets are stain resistant, not stain proof. Warm water will remove most everyday household spills. First blot up the stain, don’t scrub. Visit shawfloors.com/care or mohawkflooring.com/carpet/guides/carpet-care-maintenance for specific instructions on how to remove spills that don’t come clean with water. The carpet manufacturers recommend you have professional hot water extraction cleaning every 1-2 years. Keep your receipts for professional to preserve your carpet warranty.

  • Don’t Use the Wrong Vacuum

    The high suction vacuums are too strong for the new ultra soft carpet fibers - they can literally pull fibers out from the backing. And it can be difficult to push the vacuum through the soft carpets. Use the carpet setting on your vacuum and if the height is adjustable, set it to a high enough setting to allow sufficient air flow. Upright vacuums with big wheels will be easier to push through soft carpets.

  • Don’t Scrub Stains

    Use warm water or the manufacturer’s recommend cleaning solution on stains right away. Blot, don’t scrub, the stain up with a clean white towel. Rinse, blot again, and put a weight on top of a white towel over the wet area to absorb the excess water.

  • Don’t Use Bleach or Ammonia

    Bleach can permanently damage your carpet. Only use the manufacturer’s recommended cleaning products designed for carpets or cleaning solutions recommended by the Carpet and Rug Institute at carpet-rug.org.

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